— §1.1 The contact person’s name, telephone number, address and e-mail address.
— §1.2 Orders/purchases.
— §1.3 Invoice details and reference person if applicable.
Our contact details for requesting information, having data deleted or other questions that may arise are:
Telephone: +46 18-701 18 00
Our contact details for data protection officers to request information, have data erased or other issues that may arise are the same as above, point §2.
We are always obliged and responsible to provide within 48h (working days) all kind of data, notes and information requested by the respective person and/or company. The same applies to its removal. Of course, we never disclose data to third parties or to anyone who has not been verified as the data subject or provider who needs to process, for example, address or the like. We are also obliged to correct and update data if requested to do so. This must also be done as soon as possible, but at the latest within 72 hours (weekdays). If you feel that we are not fulfilling our obligations, you are encouraged to contact the supervisory authority if we disagree. You have every right to know how we obtained the data if you are unsure, and we will explain this clearly.
You as a customer or collaborator always have the right to withdraw your consent to this agreement at any time. If you wish to do this, please send us an e-mail stating that you wish to withdraw your consent. This is with immediate effect and our obligations under §4 are automatically activated.
As a customer or collaborator, you always have the right to be forgotten at any time. If you wish to be forgotten, please write us an e-mail and tell us that you wish to be forgotten. This is with immediate effect and our obligations under §4 are automatically activated.
By using our website, you agree to our policy. This consent agreement is valid until the consent is actively terminated, or if §5 and §6 should be activated.
In this paragraph we describe who has the right to use the data listed in the §1. Our employees have the right to use the data required to perform their duties. Employees have received internal training as described in §9.
The personnel handling personal data are trained internally and continuously in data handling. This is to ensure that the human factor is kept to an absolute minimum. They are trained to manage data carefully over time and have the knowledge to forget customers’ data in our systems.
All data containing sensitive information is stored digitally with encrypted security.
Forms submitted via the website are stored digitally and sent via encrypted connection. We store this data in order to maintain the highest level of service.
In order to obtain the highest possible service and to handle order issues, complaints or the like, we retain data such as this until point §5 is activated.
A cookie is a small text file that the website you visit requests to be stored on your computer. Cookies are used on many websites to give a visitor access to various functions. The information in the cookie can be used to track a user’s browsing.
There are two types of cookies. One type saves a file for a long time on your computer. It is used, for example, in functions that tell the user what is new since the last visit to the website in question. The second type of cookie is called a session cookie. While you’re browsing a page, this cookie is temporarily stored in your computer’s memory, for example to keep track of which language you’ve chosen. Session cookies are not stored for a long time on your computer, but disappear when you close your browser.
We update and review our policy frequently, once a quarter, or more if necessary, so that it is always up-to-date and reliable.
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